Introduction

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The Event Platform

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Creating the Best User Experience

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Copy & Terminology

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Multi Media

Design Best Practices

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Multi Media

User Experience

You should upload clear, well-chosen visuals to make the Event Platform more engaging and professional, and to help build trust with users. They also help break up text, making navigation easier and creating a lasting impression. For the best experience, it’s important to check image quality before uploading. Swapcard provides helpful guidance on the correct image size to make this easy.

  1. Media Quality
  2. Supporting Exhibitors' Image Uploads
  3. Cover Pages
  4. Video Transcripts

1. Media Quality

To provide an optimal experience for users, it’s essential to ensure that video quality remains high, even in full-screen mode on desktop devices. Poor-quality videos, especially when viewed in full screen, can detract from the user experience and give a less professional impression of your brand.

Please be aware that some media content might not load properly for users with slower internet speeds. If you're sharing important information, consider providing it in an alternative format, such as text, to ensure accessibility.

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💡 Recommendation

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2. Supporting Exhibitors’ Image Uploads

To help exhibitors maintain a professional, polished look on product profile pages, guide them to upload only clear, high-quality images. Blurry or low-resolution images can imply poor quality control and may reduce user trust in the brand.

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💡 Recommendation

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3. Cover Pages

To help users easily distinguish between the guide videos you upload, ensure each cover page is visually distinct yet still aligns with brand guidelines.

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Don’t use the same cover for different videos

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4. Video Transcripts

To ensure all videos are accessible to everyone, include a transcript beneath each one. This allows users who may have audio limitations or prefer reading to access the content fully.

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